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AthletesInsights

Get support from FoodCoach

Start your DIY app journey, where tackling bumps on your own is key to building your skills. Yet, we get it—some bumps need extra support. For app issues, general performance nutrition questions, or situations requiring real coach support, connect to one of our FoodCoaches. We're happy to help!

Nutritionist Karin Lambrechtse showing the FoodCoach app to Marianne vos

How do I get the right support?

To ensure you find the right FoodCoach, we've organized our support into four directions:

  1. App issues: Facing issues with the app? Stuck or something not working? Email us the problem, and you'll get a personal fix. If it's a common question, we'll share solutions in helpful articles or tutorials.

    Report app issues

  2. General performance nutrition question: Got a general performance nutrition question? Curious about a general topic? Email our Performance Nutritionist, and we'll answer in our monthly webinar, blog or news update—ensuring all athletes benefit.

    Ask general performance nutrition question

  3. 1-on-1 coaching: Need personalized support? Got specific questions or seeking advice from a real coach? Connect with one of our certified FoodCoaches for tailored answers and guidance to fuel your journey.

    Book a 30 minute slot (€50,-)
    Book a 60 minute slot (€100,-)

  4. Frequently asked questions Looking for a fast answer? We answered the most asked questions on our website.

    Check FAQ

FAQ

  • A varied, healthy diet. In The Athlete's FoodCoach app we help you plan this. In addition, we provide assistance around your training so you can eat what your body needs to perform well.
  • Don't worry. If you miss a meal or eat too much, simply resume your plan again for the next meal. And, of course, listen to your body when it tells you to eat a little more or less.

    In this tutorial we show how to skip a meal and let FoodCoach recalculate your other meal moments.
  • It's currently only possible to include one sport in your profile. In the near future we hope to support multiple sports
  • It's currently not possible to connect activity trackers, although we hope to enable this in the short term. Team Visma | Lease a Bike is running a pilot with its riders which involves connecting TrainingPeaks. If all goes well, we will release this for everyone.
  • We use your personal data to create a personalised nutrition plan. Security and privacy are very important topics for us. That's why you need to create a strong password which must meet all of the following requirements:
    • - at least 8 characters
    • - at least 1 special character (!@#$%^&*)
    • - at least 1 lowercase (a-z)
    • - at least 1 uppercase (A-Z).
  • We support cycling, running, football, hockey and fitness. In the near future we hope to also add rowing and triathlon.
  • You have direct contact with an experienced coach, who helps you manage your daily performance nutrition plan via our unique technology. This technology has been developed in close collaboration with PSV Eindhoven and Team Visma | Lease a Bike, whose performance staff use it for all riders on a daily basis.
  • In short: Yes. For guidance in this, you should connect to a certified FoodCoach.
  • In short: yes. For guidance in this, as well as to improve your sports performance, you should connect to a certified FoodCoach.