FAQ

• How to get access to FoodCoach AI?
  Premium members automatically have 24/7 access to FoodCoach AI. If you're not a member yet, you can sign up and start a free trial to experience all the benefits!
• Can I use FoodCoach AI without a FoodCoach Premium subscription?
  No.
• Does FoodCoach AI support multiple languages?
  Yes, FoodCoach AI supports over 50 languages, making it accessible to athletes around the world.
• Does FoodCoach AI connect to my plan data?
  Currently, FoodCoach AI doesn’t directly connect to your specific plan data, but we’re working hard to make this feature available soon. For now, simply share your relevant details in the chat, and FoodCoach AI will provide advice more tailored to your data.
• I'm a FoodCoach Premium member. Do I need to buy this AI?
  No, Premium members automatically have 24/7 access to FoodCoach AI. We will begin rolling out FoodCoach AI in September, starting with select groups. The rollout will occur in batches, and we plan to complete it for all existing Premium members before the end of October.
• Can I trust FoodCoach AI?
  Yes, FoodCoach AI is powered by a database of the best, science-backed research and principles used in elite sports, and it earned an NPS of 80 in testing. While it offers practical, tailored advice, we can't guarantee every response will be 100% accurate. Nutrition is complex. If you have doubts, just email us—our real, human FoodCoaches are here to help (yes, actual humans 😉)!
• What should I do if I have doubts or questions about FoodCoach AI's response?
  If you have doubts, first try explaining your context and question more clearly to FoodCoach AI—nutrition depends on many factors, and AI might be able to resolve your concern with more information. If you're still unsure, we encourage you to email us at info@theathletesfoodcoach.com. You'll get an answer from a real FoodCoach—yes, an actual human! 😉
• Who can see the data I share with FoodCoach AI?
  The data you share with FoodCoach AI is kept private and secure. Only you and our team of certified FoodCoaches have access to your chat history. This allows our coaches to review your interactions and provide more personalized support if you reach out for help. Rest assured, your information is never shared with anyone outside the FoodCoach team.
• How does FoodCoach AI personalize my advice?
  At this moment, FoodCoach AI personalizes advice based on the data you share directly in the chat. We’re working hard to include your plan data from the FoodCoach app in the next iteration, which will make the advice even more tailored to your specific needs.
• Can FoodCoach AI adjust my plan based on my chat?
  No, at this moment, FoodCoach AI cannot automatically adjust your plan based on your chat with FoodCoach AI.
• Is FoodCoach AI available 24/7?
  Yes, FoodCoach AI is available 24/7, offering instant advice and support whenever you need it. However, if we detect abnormal usage levels, we reserve the right to disconnect the AI due to the costs involved.
• How accurate is FoodCoach AI compared to a human coach?
  FoodCoach AI is powered by a database of the best, science-backed research and principles that have been rigorously applied in elite sports, providing highly accurate advice. However, nutrition is complex, and if you ever have doubts, we encourage you to email us at info@theathletesfoodcoach.com. You’ll get an answer from a real FoodCoach—yes, an actual human! 😉
• Can I use FoodCoach AI offline?
  No, FoodCoach AI requires an internet connection to provide real-time advice and access the latest information.
• What kind of data does FoodCoach AI use to provide recommendations?
  FoodCoach AI uses the data you provide in the chat, combined with a database of the best, science-backed research and principles that have been rigorously applied in elite sports, to offer personalized recommendations.
• Is there a cost associated with using FoodCoach AI?
  FoodCoach AI is included with a Premium membership. If you're not a Premium member, you can start a free trial to access all the benefits, including FoodCoach AI support.
• How quickly can I expect a response from FoodCoach AI?
  FoodCoach AI responds instantly, providing you with the information you need in real-time.
• Can I ask FoodCoach AI about specific dietary restrictions or allergies?
  Yes, you can inform FoodCoach AI about any dietary restrictions or allergies, and it will tailor its advice accordingly.
• What happens to my data if I stop using FoodCoach AI?
  If you stop using FoodCoach AI or end your membership, your data remains secure and private. Per our privacy policy, your data will be deleted or anonymized within 12 months, or sooner if you request it. If you don’t use FoodCoach for 2 years, your data will automatically be removed. You can always contact us at info@theathletesfoodcoach.com to request the deletion of your data sooner.
• Can FoodCoach AI help with both short-term and long-term nutrition goals?
  Yes, FoodCoach AI is designed to support both short-term goals, like daily meal planning, and long-term objectives, such as smart weight loss.
• How often is FoodCoach AI updated with new information?
  FoodCoach AI is continuously updated with the latest scientific research and insights from our community of elite coaches and athletes.